Legal Information

These Buyer Terms govern the use of buyer functions on the KOTLYARS international marketplace and auction platform, including fixed-price purchases and participation in online auctions. By purchasing an item or placing a bid, users agree to comply with these Terms and all applicable platform policies.

Buying through KOTLYARS requires responsible conduct, careful review of listings, compliance with applicable laws, and respect for the rights of sellers and other marketplace participants.

These Terms supplement the general Terms and Conditions, Auction Rules, Privacy Policy, Buyer Guide, Returns and Refunds Policy, and other applicable KOTLYARS policies. Where mandatory law applies, the relevant legal requirements prevail.

Buying valuable items requires careful evaluation, informed decision-making, and secure transaction practices. This Buyer Guide explains how to assess an item and its seller, understand the terms of sale, arrange payment safely, and organize delivery through the KOTLYARS international marketplace.

The KOTLYARS platform connects buyers and sellers but encourages every buyer to perform appropriate due diligence before purchasing any valuable item or participating in an auction.

Whether purchasing at a fixed price or bidding in an auction, buyers should carefully review all available information, communicate clearly with the seller, and retain relevant records throughout the transaction.

These Seller Terms govern the listing, sale, and auction of items offered through the KOTLYARS international marketplace and auction platform. They establish the responsibilities of sellers and define the standards required for lawful, transparent, and trustworthy trading.

Sellers are responsible for the legality of every item offered, the accuracy of every listing, and full compliance with applicable laws and KOTLYARS marketplace policies.

These Terms supplement the general Terms and Conditions, Auction Rules, Prohibited Items Policy, Privacy Policy, and all other applicable KOTLYARS policies. Where mandatory legislation applies, those legal requirements prevail.

Privacy and data protection are fundamental principles of the KOTLYARS international marketplace and auction platform. This Privacy Policy explains how personal information is collected, used, protected, and processed when users access or interact with KOTLYARS services.

KOTLYARS is committed to processing personal information responsibly, transparently, and in accordance with applicable privacy and data protection laws.

This Privacy Policy applies to all users of the KOTLYARS platform and should be read together with the Terms and Conditions, Cookie Policy, Verification and Security Policy, AML/KYC Policy, and other applicable marketplace policies.

These Terms of Service govern access to and use of the KOTLYARS international marketplace and auction platform. By creating an account, browsing listings, purchasing products, selling items, or participating in auctions, users agree to comply with these Terms and all related platform policies.

Use of the KOTLYARS platform is subject to these Terms of Service, together with the Privacy Policy, Registration Rules, Buyer Rules, Seller Rules, Auction Rules, and any additional policies published by the platform.

KOTLYARS provides an online marketplace for buyers and sellers worldwide. Users are expected to act lawfully, honestly, and responsibly while using the platform and its services.

This Cookie Policy explains how KOTLYARS uses cookies and similar technologies to operate its international marketplace and auction platform, improve user experience, protect platform security, and, where permitted, analyse website performance and usage.

KOTLYARS respects user privacy and provides clear choices regarding the use of non-essential cookies in accordance with applicable data protection and privacy legislation.

This Policy applies to the KOTLYARS website and digital services that reference this document. It supplements the Privacy Policy, which explains how personal data is collected, processed, stored, and protected.

KOTLYARS is an international marketplace and auction platform that connects buyers and sellers of gemstones, jewellery, precious metals, works of art, collectibles, and other valuable items. The platform provides a secure digital environment where users can discover, buy, sell, and auction valuable assets while remaining responsible for their own transactions.

KOTLYARS provides the marketplace infrastructure that enables buyers and sellers to connect. Unless expressly stated otherwise, transactions are concluded directly between users in accordance with the applicable platform policies and relevant law.

Whether purchasing an item at a fixed price or participating in an auction, users should carefully review all available information, communicate clearly with one another, and comply with the applicable marketplace rules.

These Certificate, Provenance and Authenticity Requirements establish the standards for documenting ownership history, authenticity, attribution, provenance, and supporting evidence for items listed on the KOTLYARS international marketplace and auction platform.

Accurate provenance and authentic supporting documentation help protect buyers, sellers, and the integrity of the marketplace. Every authenticity claim must be supported by appropriate evidence and presented honestly.

These Requirements supplement the Terms and Conditions, Seller Terms, Auction Rules, Prohibited Items Policy, and all applicable product-specific rules. Where mandatory legislation applies, the relevant legal requirements prevail.

This Complaints and Dispute Resolution Policy establishes a fair, transparent, and consistent process for submitting complaints, appealing KOTLYARS decisions, and resolving disputes relating to the use of the KOTLYARS international marketplace and auction platform.

KOTLYARS is committed to handling complaints impartially, protecting the rights of marketplace participants, and resolving disputes in a timely, proportionate, and legally compliant manner.

This Policy supplements the Terms and Conditions, Buyer Terms, Seller Terms, Auction Rules, Privacy Policy, and other applicable KOTLYARS policies. Mandatory consumer rights and applicable legal requirements always prevail.

This Intellectual Property Policy explains how copyright, trademarks, design rights, patents, database rights, and other intellectual property rights are respected and protected on the KOTLYARS international marketplace and auction platform.

KOTLYARS is committed to protecting the intellectual property rights of creators, rights holders, buyers, sellers, and other marketplace participants while promoting lawful trade in valuable items.

This Policy applies to all KOTLYARS websites, user accounts, listings, auctions, photographs, videos, documents, messages, advertisements, and other content published or shared through the platform. It supplements the Terms and Conditions, Auction Rules, Prohibited Items Policy, and all other applicable KOTLYARS policies.

This Limitation of Liability explains the role of KOTLYARS, the allocation of responsibilities between marketplace participants, and the extent to which KOTLYARS limits its liability, only to the maximum extent permitted by applicable law.

KOTLYARS provides a digital marketplace and auction platform. It does not assume responsibility for matters that remain under the control of buyers, sellers, or third-party service providers, except where applicable law requires otherwise.

This document supplements the Terms and Conditions together with any service-specific terms, marketplace rules, or subscription plans. Where mandatory legislation applies, those legal requirements prevail over any conflicting provision.

This Payment and Settlement Policy explains how payments are arranged between buyers and sellers using the KOTLYARS international marketplace and auction platform while KOTLYARS does not receive, process, or hold payments for listed items.

KOTLYARS currently provides a marketplace for connecting buyers and sellers but does not operate as a payment service provider, escrow agent, bank, or financial institution. Payments are made directly between the parties unless an official payment service is introduced in the future.

This Policy supplements the Terms and Conditions, Buyer Terms, Seller Terms, Auction Rules, Returns and Refunds Policy, and other applicable KOTLYARS policies. Mandatory legal requirements always prevail where applicable.

These Gemstones, Jewellery and Precious Metals Trading Rules establish the standards for listing, describing, documenting, marketing, and transferring valuable items offered through the KOTLYARS international marketplace and auction platform.

Accurate disclosure, lawful ownership, transparent documentation, and responsible trading are fundamental principles of the KOTLYARS marketplace. Every material statement made about an item must be truthful, verifiable, and supported by appropriate evidence.

These Rules supplement the Terms and Conditions, Seller Terms, Buyer Terms, Auction Rules, Certificate, Provenance and Authenticity Requirements, Prohibited Items Policy, and other applicable KOTLYARS policies. Where mandatory legislation applies, the relevant legal requirements prevail.

This Prohibited Items Policy identifies goods, materials, services, and listings that are prohibited or require prior approval before being offered through the KOTLYARS international marketplace and auction platform.

KOTLYARS is committed to maintaining a lawful, secure, and trustworthy marketplace. Items that present legal, safety, ethical, reputational, or regulatory risks may be prohibited even if they are not specifically listed in this Policy.

This Policy applies to every listing, auction lot, fixed-price offer, photograph, description, document, and other content published on the KOTLYARS platform. It supplements the Terms and Conditions, Seller Terms, Buyer Terms, Auction Rules, and all other applicable KOTLYARS policies.

This Returns and Refunds Policy explains how cancellations, returns, refunds, and related buyer remedies apply to transactions concluded through the KOTLYARS international marketplace and auction platform.

KOTLYARS provides a marketplace where buyers and sellers enter into transactions directly. Unless expressly stated otherwise, refunds are issued by the seller, not by KOTLYARS, because the platform does not receive or hold user payments.

This Policy supplements the Terms and Conditions, Buyer Terms, Seller Terms, Auction Rules, Payment and Settlement Policy, and other applicable KOTLYARS policies. Where mandatory consumer legislation or more favourable seller terms apply, those provisions prevail.

This Shipping and Delivery Policy explains how buyers and sellers arrange the shipment, delivery, insurance, and receipt of items purchased through the KOTLYARS international marketplace and auction platform.

KOTLYARS provides a marketplace where buyers and sellers arrange delivery directly. Unless expressly stated otherwise, KOTLYARS is not the seller, carrier, freight forwarder, insurer, or a party to the shipping contract.

This Policy supplements the Terms and Conditions, Buyer Terms, Seller Terms, Auction Rules, Returns and Refunds Policy, and other applicable KOTLYARS policies. Mandatory legal requirements always prevail where applicable.

KOTLYARS applies reasonable verification procedures and security measures designed to promote safer marketplace interactions. While the platform actively supports user protection, every buyer and seller remains responsible for exercising independent judgment, due diligence, and reasonable caution before completing any transaction.

Verification and platform review help reduce risk but cannot eliminate it. Every user should independently verify the identity of counterparties, the authenticity of items, and the accuracy of all transaction information.

This guidance applies to all users of the KOTLYARS international marketplace and auction platform and complements the Terms and Conditions, Privacy Policy, AML/KYC Policy, Seller Terms, Buyer Terms, and other applicable marketplace policies.

This Verification and Security Policy explains how KOTLYARS verifies users, sellers, and listed items, together with the measures used to protect user accounts, marketplace integrity, and platform security.

KOTLYARS applies proportionate verification and security measures to reduce fraud and support a trustworthy marketplace. Verification lowers risk but does not guarantee the identity of users, ownership of items, or the authenticity of goods offered for sale.

This Policy applies to user registration, account management, item listings, auctions, marketplace transactions, and related platform activity. It supplements the Terms and Conditions, Privacy Policy, Buyer Terms, Seller Terms, Prohibited Items Policy, AML/KYC Policy, and all applicable KOTLYARS marketplace rules.

This AML/KYC and Sanctions Compliance Policy describes the risk-based approach adopted by KOTLYARS to identify users, reduce financial crime risks, comply with applicable sanctions requirements, and protect the integrity of its international marketplace and auction platform.

KOTLYARS applies proportionate, risk-based compliance measures designed to prevent money laundering, terrorist financing, sanctions violations, fraud, and other unlawful activity while supporting legitimate international trade.

This Policy supplements the Terms and Conditions, Privacy Policy, Registration Rules, Buyer Rules, Seller Rules, Auction Rules, and other applicable platform policies. Where mandatory law applies, the relevant legal requirements take precedence.