By accessing our website, creating an account, placing an order, submitting a bid, listing an item, requesting an appraisal, or otherwise using our services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, you should not use the website or our services.

1. About Kotlyars

Kotlyars is an Israel-based online marketplace and auction platform for buying, selling, and bidding on rare, beautiful, and unique objects, including jewelry, gemstones, diamonds, fine art, luxury items, collectibles, and other selected goods.

The website may offer fixed-price products, auction lots, appraisal-related services, and opportunities for private sellers, partners, and buyers to participate in online commerce and auctions.

2. Eligibility and User Accounts

To use certain features of the website, including bidding, purchasing, selling, or submitting items for appraisal, you may be required to create an account and provide accurate, complete, and current information.

You are responsible for maintaining the confidentiality of your account login details and for all activity that occurs under your account.

By using the website, you confirm that you are legally able to enter into binding agreements and participate in online purchases or auctions under applicable law.

3. Products, Listings, and Descriptions

We make reasonable efforts to provide accurate descriptions, images, details, dimensions, condition information, and other relevant information for products and auction lots.

However, descriptions, images, colors, weights, measurements, estimated values, and condition reports may be approximate and are provided for general informational purposes.

Buyers are encouraged to review all available information carefully before placing an order or bid. Where necessary, buyers may contact us for additional information before making a purchase decision.

4. Appraisals and Valuations

Kotlyars may provide preliminary appraisals, valuation guidance, or item review services based on the information, documents, photographs, and descriptions submitted by users.

Unless expressly stated otherwise in writing, any appraisal or valuation is an estimate only and does not constitute a guarantee of sale price, auction result, authenticity, market performance, or future value.

Final evaluation may require physical inspection, expert review, documentation, certificates, provenance, and additional verification.

5. Buying Products

Products may be offered for sale at fixed prices or through auction formats. When you place an order or complete a purchase, you agree to pay the full purchase price, applicable taxes, shipping costs, handling fees, and any other charges clearly indicated during the checkout process.

All orders are subject to availability, confirmation, payment verification, and our acceptance. We reserve the right to cancel or refuse an order where necessary, including in cases of pricing error, listing error, suspected fraud, payment failure, or product unavailability.

6. Online Auctions and Bidding

By placing a bid in an online auction, you acknowledge that your bid may constitute a binding offer to purchase the lot if you are the successful bidder.

You are responsible for reviewing the lot description, images, condition information, estimated price, auction terms, applicable fees, shipping conditions, and any additional requirements before placing a bid.

Once placed, bids may not be withdrawn unless we expressly allow it in writing or unless required by applicable law.

We reserve the right to reject, suspend, or cancel bids, remove auction lots, extend or close auctions, correct errors, or take other reasonable action to protect the integrity of the auction process.

7. Sellers and Submitted Items

Sellers, partners, or private individuals who submit items for sale or auction must provide accurate information about the item, including ownership, condition, authenticity, provenance, documentation, and any known defects or restrictions.

By submitting an item, the seller confirms that they have the legal right to sell the item and that the item is not stolen, counterfeit, restricted, illegally imported, subject to undisclosed third-party claims, or otherwise unlawful to sell.

Kotlyars may refuse, remove, or suspend any submitted item at its discretion, including where documentation is insufficient or where there are concerns about authenticity, legality, ownership, condition, or market suitability.

8. Prices, Fees, and Taxes

Prices, auction results, buyer premiums, seller commissions, service fees, shipping charges, taxes, customs duties, and other applicable charges may vary depending on the transaction, location, item type, and service used.

Any applicable fees or charges will be communicated where relevant. Users are responsible for reviewing all costs before completing a purchase, sale, or auction transaction.

Buyers and sellers are responsible for any taxes, customs duties, import fees, export fees, or other governmental charges applicable to their transaction, unless expressly stated otherwise.

9. Payments

Payments must be made using the payment methods made available on the website or otherwise approved by Kotlyars.

We may use third-party payment providers to process transactions. Payment processing may be subject to additional terms and privacy policies of such providers.

We reserve the right to delay shipment, withhold delivery, cancel an order, or suspend account access if payment is not received, is reversed, is disputed, or appears suspicious.

10. Shipping, Delivery, and Risk

Shipping and delivery options may vary depending on the item, destination, value, insurance requirements, customs rules, and logistical availability.

Estimated delivery times are provided for convenience only and are not guaranteed unless expressly confirmed in writing.

Buyers are responsible for providing accurate delivery information. Additional charges may apply for failed delivery, incorrect addresses, customs procedures, special handling, insurance, or re-shipment.

11. Returns, Cancellations, and Refunds

Return, cancellation, and refund rights may vary depending on the type of product, auction format, seller terms, item condition, jurisdiction, and applicable law.

Auction purchases, custom orders, consigned goods, special items, and high-value collectibles may be subject to specific limitations.

Any request for return, cancellation, or refund should be submitted to us as soon as possible at info@kotlyars.com. We will review each request in accordance with applicable law and the relevant transaction terms.

12. Authenticity, Condition, and Expert Opinions

We may rely on expert opinions, certificates, seller information, documentation, market references, and visual inspection when presenting items for sale or auction.

Unless expressly guaranteed in writing, statements regarding authorship, origin, age, condition, material, gemstone characteristics, attribution, provenance, or value should be treated as professional opinions and not absolute guarantees.

Buyers should review all available information and, where appropriate, seek independent advice before purchasing or bidding on high-value items.

13. Prohibited Activities

You agree not to:

• use the website for unlawful, fraudulent, misleading, or abusive purposes;
• submit false, inaccurate, or misleading information;
• bid without intention or ability to complete the purchase;
• attempt to manipulate auctions, prices, bidding activity, reviews, or listings;
• sell or submit stolen, counterfeit, restricted, illegal, or unauthorized items;
• interfere with the security, operation, or functionality of the website;
• copy, scrape, reproduce, or misuse website content without permission;
• violate the rights of Kotlyars, other users, sellers, buyers, or third parties.

14. Intellectual Property

All website content, including text, design, graphics, logos, images, layouts, branding, software elements, and other materials, is owned by or licensed to Kotlyars unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, display, or commercially exploit any part of the website without our prior written permission.

15. Third-Party Services and Links

The website may contain links to third-party websites, payment providers, shipping services, social media platforms, or other external services.

We are not responsible for the content, policies, security, availability, or practices of third-party websites or services. Your use of third-party services may be subject to their own terms and policies.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Kotlyars shall not be liable for indirect, incidental, special, consequential, punitive, or loss-of-profit damages arising from or related to your use of the website, purchases, auction participation, item submissions, or reliance on website content.

We do not guarantee uninterrupted access to the website, error-free operation, specific auction results, sale outcomes, market value, or availability of any particular item.

17. Indemnification

You agree to indemnify and hold harmless Kotlyars, its owners, representatives, employees, partners, service providers, and affiliates from any claims, losses, damages, liabilities, costs, or expenses arising from your use of the website, breach of these Terms & Conditions, violation of law, submitted content, listed items, bids, purchases, or sale activity.

18. Privacy

Our collection and use of personal information is described in our Privacy Policy. By using the website, you also agree to the terms of our Privacy Policy.

19. Changes to These Terms

We may update or modify these Terms & Conditions from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of the website after changes are posted means that you accept the updated Terms & Conditions.

20. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of the State of Israel, unless mandatory applicable consumer protection laws provide otherwise.

Any dispute arising from or related to these Terms & Conditions, the website, purchases, sales, auctions, or related services shall be subject to the competent courts in Israel, unless otherwise required by applicable law.

21. Contact Us

For questions about these Terms & Conditions, purchases, auctions, listings, appraisals, or platform use, please contact us: